Work without constant interruptions
You choose when calls are forwarded and when you answer yourself.
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Field service assistant: Focus on today’s customer without missing tomorrow’s job.
While your team is travelling, installing equipment or visiting customers, rylivo takes new enquiries and prepares callbacks.
- German provider
- Transparent AI notice
- Keep your existing number
A new enquiry during a site visitrylivo is listening
Caller
We would like a quote for three new windows.
rylivo
I can take the request. Is this a replacement or a new building?
Caller
A replacement, in Berlin-Pankow.
rylivo
Thank you. I’ll note the window replacement in Pankow and take your callback number.
Illustrative conversation, translated into English.
When the phone goes unanswered
Field service assistant – there when your team cannot be.
Field service often needs both hands and your full attention. Repeated interruptions affect the customer in front of you, while unanswered calls may cost the next job.
Callers receive a personal greeting, their request is captured and their contact details are ready for you after the conversation.
How rylivo helps
A conversation your team can act on.
Capture useful enquiry details
The service required, location, preferred time and contact details can be collected for your business.
Call back with context
See what the enquiry is about and how urgent it is before returning the call.
Simple to set up
From your number to a useful callback note.
- 1
Agree your profile
Approve your services, opening hours, FAQs and the limits of what the assistant can answer.
- 2
Set up call forwarding
Keep your familiar number. rylivo answers only in the situations you choose.
- 3
Follow up on calls
Find the request, callback number, summary and handling status in your dashboard.
Frequently asked questions
Good to know.
Still have a question? Call the demo line or send us a message.
Can I still answer calls myself?
Yes. rylivo is often used only for unanswered calls, when your line is busy or outside agreed hours.
Can rylivo give quotes or prices?
Only explicitly approved information can be given. Individual quotes remain your business’s responsibility.
Does this work for small teams?
Yes. Sole traders and small field service teams can use it to receive enquiries while they are working on a job.
Hear it for yourself
Give rylivo a call.
No sales pitch: just ask the assistant your questions — or book a personal demo.