Record product enquiries
The product name, strength and pack details can be noted as information supplied by the caller.
Home/Industry solution
AI phone assistant for pharmacies: Handle practical enquiries with clear limits on advice.
rylivo takes callbacks and availability enquiries and answers approved administrative questions without offering pharmaceutical advice.
- German provider
- Transparent AI notice
- Keep your existing number
A pharmacy enquiryrylivo is listening
Caller
Is my medicine available today?
rylivo
I cannot confirm stock. What is the exact name of the medicine?
Caller
Metformin 1000, the large pack.
rylivo
Thank you. The pharmacy will check and call you back.
Illustrative conversation, translated into English.
When the phone goes unanswered
AI phone assistant for pharmacies – there when your team cannot be.
The person at the counter needs your full attention. At the same time, calls about prescriptions, stock or medicines may be sensitive and time-critical.
The assistant captures the product name, request and callback number with only the necessary detail. Advice, interactions, dispensing and stock confirmation remain with qualified staff.
How rylivo helps
A conversation your team can act on.
Answer practical questions
Opening hours and approved service information can be shared directly.
Keep advice with professionals
The AI does not recommend doses, assess interactions or give personalised health advice.
Simple to set up
From your number to a useful callback note.
- 1
Agree your profile
Approve your services, opening hours, FAQs and the limits of what the assistant can answer.
- 2
Set up call forwarding
Keep your familiar number. rylivo answers only in the situations you choose.
- 3
Follow up on calls
Find the request, callback number, summary and handling status in your dashboard.
Frequently asked questions
Good to know.
Still have a question? Call the demo line or send us a message.
What can rylivo do for pharmacies?
The product name, strength and pack details can be noted as information supplied by the caller. It also answers approved routine questions and organises callback requests.
Does the assistant give binding specialist advice?
No. rylivo does not provide pharmaceutical or medical advice, confirm stock or make a binding reservation.
How does my team receive the details?
The summary, transcript and captured contact details appear in the dashboard after the call. Notifications are configured to fit your workflow.
Can rylivo book appointments directly?
Yes. With a connected calendar, rylivo checks availability and books the selected appointment after confirmation. Without a calendar connection, the assistant records appointment requests for your team.
How much does the rylivo AI phone assistant cost?
The Start, Business and Team phone plans cost €99.00, €299.00 and from €499.00 per month with monthly billing. With annual billing, their monthly equivalents are €84.00, €254.00 and from €424.00; the annual base prices of €1,008.00, €3,048.00 and from €5,088.00 are paid annually. All amounts exclude VAT. Included minutes still apply per month. Extra minutes and forwarding charges may add to the cost.
Hear it for yourself
Give rylivo a call.
No sales pitch: just ask the assistant your questions — or book a personal demo.