How much does rylivo cost per month?
Business increases the allowance to 3,000 minutes and up to five concurrent calls. Team starts at €499 with 5,000 minutes; agree the scope for multiple locations with us. The table shows monthly billing.
| Plan | Monthly price | Included minutes | Concurrent calls | Phone numbers |
|---|---|---|---|---|
| Start | €99.00 | 1,000 | 1 | 1 |
| Business | €299.00 | 3,000 | 5 | 3 |
| Team | From €499.00 | From 5,000 | Agreed with your team | Custom |
Which costs are additional?
- Minutes above the included allowance cost €0.15 each. Allowances cover ordinary use at one location; agree unusual traffic requirements in advance.
- Your existing telephone provider bills the forwarding leg of the call. Check whether your phone plan includes calls to the assigned destination.
- Setup and integration into your systems are included; there is no setup fee.
- All prices exclude VAT. Applicable VAT is additional.
- The WhatsApp assistant is a separate product and is not included in these phone-minute comparisons.
What do 250, 1,000 or 1,500 minutes cost?
These examples use Start with monthly billing. They are calculations, not measured customer results. Telephone-provider charges, VAT and any different individual agreement are excluded.
| Minutes used | Calculation | Monthly total, excluding VAT |
|---|---|---|
| 250 | €99.00 + 0 × €0.15 | €99.00 |
| 1,000 | €99.00 + 0 × €0.15 | €99.00 |
| 1,500 | €99.00 + 500 × €0.15 | €174.00 |
How can I estimate my call minutes?
Count the calls that actually reach the assistant and multiply by their average duration. For example, 20 forwarded calls per working day × 22 working days × 2 minutes gives 880 minutes per month. On Start that would cost €99 excluding VAT and telephone-provider charges.
This is a planning assumption. Longer enquiries, weekend calls and seasonal peaks change the result. A minute allowance also does not establish simultaneous capacity: two calls arriving together need suitable concurrent-call capacity even if you have minutes left.
Which plan fits my business?
Choose using call minutes, peak demand and team access. Headcount alone is not a reliable guide.
- Start: one business number, one user and one concurrent call. A practical fit when enquiries mostly arrive one at a time.
- Business: up to five concurrent calls, three numbers and unlimited users, with features including SMS notifications and your own terminology.
- Team: multiple locations and an agreed scope. Discuss numbers, peak traffic and service requirements before ordering.
What are the cancellation and billing terms?
The monthly option can be cancelled monthly. rylivo offers a 30-day money-back guarantee. Annual billing uses the annual price displayed on the homepage; review the payment schedule and contract terms before ordering.
What does the phone assistant do?
rylivo answers forwarded calls, greets callers with your business name, answers approved standard questions and records the request, name and callback number. Your team receives a summary and transcript in the dashboard and the notifications configured for the account.
An appointment request is not a confirmed booking. The assistant makes no binding commitments, negotiates no prices and gives no medical or legal advice. You keep your existing phone number and forward selected calls to the number assigned to your business.
The current service focuses on German-speaking businesses. Website translations do not by themselves enable additional spoken languages in your account.