Capture product details
The item, variant and requested quantity are recorded for follow-up.
Home/Industry solution
AI phone assistant for retailers: Help the customer in the shop. Keep the phone enquiry.
rylivo records product, order and callback enquiries when your team is busy at the till or advising customers.
- German provider
- Transparent AI notice
- Keep your existing number
An enquiry while staff help a customerrylivo is listening
Caller
Do you have Nova running shoes in size 42?
rylivo
I cannot see current stock, but I can take the enquiry for the shop.
Caller
Black would be ideal.
rylivo
Nova, size 42, in black is noted. The shop will get back to you.
Illustrative conversation, translated into English.
When the phone goes unanswered
AI phone assistant for retailers – there when your team cannot be.
Customers in the shop need attention. Telephone enquiries about stock, collection or complaints may go unanswered and move to another retailer.
The assistant captures the product, quantity, branch and contact details. It does not claim to know live stock or confirm a reservation without a reliable, explicitly configured source.
How rylivo helps
A conversation your team can act on.
Answer branch questions
Opening hours, address and approved services can be explained directly.
Organise complaints
Purchase references and the issue are recorded without promising an outcome.
Simple to set up
From your number to a useful callback note.
- 1
Agree your profile
Approve your services, opening hours, FAQs and the limits of what the assistant can answer.
- 2
Set up call forwarding
Keep your familiar number. rylivo answers only in the situations you choose.
- 3
Follow up on calls
Find the request, callback number, summary and handling status in your dashboard.
Frequently asked questions
Good to know.
Still have a question? Call the demo line or send us a message.
What can rylivo do for retailers?
The item, variant and requested quantity are recorded for follow-up. It also answers approved routine questions and organises callback requests.
Does the assistant give binding specialist advice?
No. Without a reliable stock connection, rylivo does not confirm availability, reservations, prices or complaint decisions.
How does my team receive the details?
The summary, transcript and captured contact details appear in the dashboard after the call. Notifications are configured to fit your workflow.
Can rylivo book appointments directly?
Yes. With a connected calendar, rylivo checks availability and books the selected appointment after confirmation. Without a calendar connection, the assistant records appointment requests for your team.
How much does the rylivo AI phone assistant cost?
The Start, Business and Team phone plans cost €99.00, €299.00 and from €499.00 per month with monthly billing. With annual billing, their monthly equivalents are €84.00, €254.00 and from €424.00; the annual base prices of €1,008.00, €3,048.00 and from €5,088.00 are paid annually. All amounts exclude VAT. Included minutes still apply per month. Extra minutes and forwarding charges may add to the cost.
Hear it for yourself
Give rylivo a call.
No sales pitch: just ask the assistant your questions — or book a personal demo.