Collect only necessary callback details
A name, reachable number and short administrative reason provide the next step.
Home/Industry solution
AI phone assistant for home care providers: Stay reachable between visits and care.
rylivo records callback requests and administrative enquiries while care staff are travelling or looking after clients.
- German provider
- Transparent AI notice
- Keep your existing number
A call during care roundsrylivo is listening
Caller
I am Mrs Sommer’s neighbour. Is someone visiting her today?
rylivo
I cannot share information about people receiving care. I can take a callback request with your contact details.
Caller
Yes, please.
rylivo
What is your name and the best number to reach you on?
Illustrative conversation, translated into English.
When the phone goes unanswered
AI phone assistant for home care providers – there when your team cannot be.
Calls arrive during rounds, handovers and care visits. They may concern sensitive information that must not be confirmed to an unknown caller.
The assistant records necessary contact details and the reason for a callback. It does not disclose care or patient information or provide medical advice.
How rylivo helps
A conversation your team can act on.
Avoid interrupting visits
Your team chooses when to deal with outstanding enquiries.
Protect client information
rylivo does not confirm care arrangements, locations or health details to third parties.
Simple to set up
From your number to a useful callback note.
- 1
Agree your profile
Approve your services, opening hours, FAQs and the limits of what the assistant can answer.
- 2
Set up call forwarding
Keep your familiar number. rylivo answers only in the situations you choose.
- 3
Follow up on calls
Find the request, callback number, summary and handling status in your dashboard.
Frequently asked questions
Good to know.
Still have a question? Call the demo line or send us a message.
What can rylivo do for home care providers?
A name, reachable number and short administrative reason provide the next step. It also answers approved routine questions and organises callback requests.
Does the assistant give binding specialist advice?
No. rylivo does not give medical or care advice, or confirm visits, care arrangements or personal information to third parties.
How does my team receive the details?
The summary, transcript and captured contact details appear in the dashboard after the call. Notifications are configured to fit your workflow.
Can rylivo book appointments directly?
Yes. With a connected calendar, rylivo checks availability and books the selected appointment after confirmation. Without a calendar connection, the assistant records appointment requests for your team.
How much does the rylivo AI phone assistant cost?
The Start, Business and Team phone plans cost €99.00, €299.00 and from €499.00 per month with monthly billing. With annual billing, their monthly equivalents are €84.00, €254.00 and from €424.00; the annual base prices of €1,008.00, €3,048.00 and from €5,088.00 are paid annually. All amounts exclude VAT. Included minutes still apply per month. Extra minutes and forwarding charges may add to the cost.
Hear it for yourself
Give rylivo a call.
No sales pitch: just ask the assistant your questions — or book a personal demo.