Organise administrative requests
Appointment requests, prescription enquiries and callbacks are recorded separately for the team.
Home/Industry solution
AI phone assistant for medical practices: Your team cares for patients. rylivo takes the message.
rylivo captures callback and appointment requests, answers administrative questions and highlights urgent information without offering medical advice.
- German provider
- Transparent AI notice
- Keep your existing number
A call during consultation hoursrylivo is listening
Caller
I need a callback about my medication.
rylivo
I cannot give medical advice, but I can record a callback request for the practice.
Caller
I will be available this afternoon.
rylivo
I’ve noted this afternoon. What number can the practice reach you on?
Illustrative conversation, translated into English.
When the phone goes unanswered
AI phone assistant for medical practices – there when your team cannot be.
Calls compete with patients at reception and the work of the clinical team. Waiting on the phone frustrates callers and interrupts staff.
The assistant organises administrative requests, collects only necessary information and directs immediate danger to the appropriate emergency services.
How rylivo helps
A conversation your team can act on.
Share practice information
Opening hours, directions and approved procedures can be explained directly.
Keep clinical decisions with staff
The assistant does not assess symptoms or make treatment recommendations.
Simple to set up
From your number to a useful callback note.
- 1
Agree your profile
Approve your services, opening hours, FAQs and the limits of what the assistant can answer.
- 2
Set up call forwarding
Keep your familiar number. rylivo answers only in the situations you choose.
- 3
Follow up on calls
Find the request, callback number, summary and handling status in your dashboard.
Frequently asked questions
Good to know.
Still have a question? Call the demo line or send us a message.
What can rylivo do for medical practices?
Appointment requests, prescription enquiries and callbacks are recorded separately for the team. It also answers approved routine questions and organises callback requests.
Does the assistant give binding specialist advice?
No. rylivo does not diagnose, recommend doses or treatments, or confirm patient information to third parties. Medical questions go to the practice team.
How does my team receive the details?
The summary, transcript and captured contact details appear in the dashboard after the call. Notifications are configured to fit your workflow.
Can rylivo book appointments directly?
Yes. With a connected calendar, rylivo checks availability and books the selected appointment after confirmation. Without a calendar connection, the assistant records appointment requests for your team.
How much does the rylivo AI phone assistant cost?
The Start, Business and Team phone plans cost €99.00, €299.00 and from €499.00 per month with monthly billing. With annual billing, their monthly equivalents are €84.00, €254.00 and from €424.00; the annual base prices of €1,008.00, €3,048.00 and from €5,088.00 are paid annually. All amounts exclude VAT. Included minutes still apply per month. Extra minutes and forwarding charges may add to the cost.
Hear it for yourself
Give rylivo a call.
No sales pitch: just ask the assistant your questions — or book a personal demo.