Answers from your knowledge
Add opening hours, services, prices and policies. The assistant uses your facts and asks when information is missing.
rylivo · WHATSAPP AI
Your WhatsApp inbox. A little less work.
An AI assistant that answers questions, understands attachments and helps arrange appointments. Your team can step into any conversation.
Build your assistantPreview replies in your account
r
rylivoOne inbox for AI and your team
Hi! Can you help me arrange an appointment?
Hello, I’m the AI assistant. I can help find a time and pass any questions to our team.
Team has taken over
Of course — I’ll help you from here.
Illustrative conversation
WHATSAPP + rylivo
One conversation. Everything you need.
Appointments, with confirmation
Connect your calendar, offer available times and collect booking requests. Choose whether your team approves them or the assistant books after confirmation.
Photos, PDFs and voice messages
Customers can explain things their way. Read images, extract text from PDFs and transcribe voice messages alongside the conversation.
Your team takes over
Set handover keywords or step in yourself. AI replies stay paused until you resume them. Team and Scale include unlimited colleagues.
The customer’s language
The assistant follows the language of the conversation. Your business knowledge stays the same across languages.
A useful shared inbox
Read transcripts and summaries, search contacts and tags, and keep notes for the next conversation.
From business knowledge to useful replies
- 01
Create your assistant
Add what your business does, how it works and when to involve your team. Test replies privately before connecting a number.
- 02
Connect WhatsApp Business
Use an approved WhatsApp sender in your Twilio account. Connect its credentials securely in the dashboard.
- 03
Choose when AI replies
Activate the bot, connect your calendar if needed, and handle conversations from one inbox.
Choose your WhatsApp plan
Solo
69 €/ month
- 100 conversations / month
- 1 WhatsApp number
- Unlimited chatbots
- 1 user
Team
249 €/ month
- 500 conversations / month
- 3 WhatsApp numbers
- Unlimited chatbots
- Unlimited team members
Scale
499 €/ month
- 1000 conversations / month
- 5 WhatsApp numbers
- Unlimited chatbots
- Unlimited team members
Net prices in EUR. Annual plans are billed for 12 months in advance. Applicable tax and supported local currencies appear in Stripe Checkout. The recurring amount is fixed in your checkout currency. Provider messaging fees are billed separately by Twilio.
Before you connect
Can I use my existing WhatsApp number?
You need a WhatsApp Business Platform sender approved in Twilio. A number registered only in the mobile app is not connected to this service. Follow Twilio’s migration steps before moving it; do not remove an app account until you are ready.
What counts as a conversation?
One contact on one connected number starts a 24-hour conversation window. New messages in that window count together. Each window supports up to 80 AI replies. When your monthly allowance is exhausted, messages remain in the inbox for your team.
Can the team reply whenever it wants?
Your team can reply inside WhatsApp’s 24-hour customer service window after the customer’s latest message. This release handles customer-initiated chats; it does not send marketing broadcasts.
Are telephone minutes included?
WhatsApp plans and telephone subscriptions are separate. You can use either product on its own or use both in the same account.
What happens to conversations and attachments?
Conversations and attachments are stored with restricted access in your workspace to handle customer enquiries. As the responsible business, you determine which data are still needed for that purpose. Our support team assists with deletion or export instructions; statutory retention obligations and data subject rights remain applicable. Voice messages are transcribed through Soniox in the EU.